Eu.TeqClub.com Privacy Policy
About Our Privacy Policy
Eu.TeqClub.com takes your privacy seriously. We therefore only process data that we need for (improving) our services and take care of the information we have collected about you and your use of our services. We never make your data available to third parties or for commercial purposes.
This privacy policy applies to the use of the website and the services offered on it by Eu.TeqClub.com. The date of entry into force of these terms is 19/05/2021, the publication of a new version renders all previous versions void. This privacy policy explains which data we collect about you, how it is used, with whom and under what conditions it may be shared with third parties. We also explain how we store your data and how we protect it from misuse and what rights you have regarding the personal data you have provided to us.
If you have any questions about our privacy policy, please contact our privacy officer, you will find the contact details at the end of our privacy policy.
Data Processing
Below you can read about how we process your data, where we store it (if applicable), which security techniques we use and who has access to the data.
Web store softwares
WooCommerce
Our web store is developed with software from WooCommerce. Personal data that you provide to us for our services is shared with this party. WooCommerce has access to your data to provide (technical) support to us, they will never use your data for any other purpose. WooCommerce is obligated, based on the agreement we have with them, to take appropriate security measures. These security measures consist of the use of SSL encryption and a strong password policy. WooCommerce makes use of cookies to collect technical information regarding your use of the software, no personal data is collected or stored. WooCommerce reserves the right to share collected data within their own firm in order to improve the services.
Webhosting
TransIP
We take web hosting and email services from TransIP B.v.. TransIP B.v. processes personal data on our behalf and does not use your data for their own purposes. However, this party can collect metadata regarding the use of the services. This is not personal data. TransIP B.V. has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. TransIP is obligated to maintain confidentiality under the agreement.
For more information about TransIP’s Privacy Policy, please visit https://www.transip.nl/legal-and-security/privacy-policy.
Email and mailing lists
TransIP
We use the services of TransIP for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. TransIP has no access to our mailbox and we treat all our email traffic confidentially.
Payment processors
Mollie
We use the platform of Mollie to process (part of) the payments in our web store. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and share (anonymized) data with third parties in that context. All of the guarantees mentioned above regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie will not keep your data longer than is allowed by law.
Reviews
WebwinkelKeur
We collect reviews through the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation for your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They will only use this data to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties in order to provide its services and we have given WebwinkelKeur permission to do so. All the guarantees mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and Logistics
DHL
When you place an order with us, it is our responsibility to deliver your package to you. We use the services of DHL to carry out the deliveries. It is therefore necessary for us to share your name, address and place of residence with DHL. DHL only uses this information for the purpose of carrying out the agreement. In the event that DHL engages subcontractors, DHL will make your data available to these parties as well.
PostNL
When you place an order with us, it is our responsibility to deliver your package to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary for us to share your name, address and place of residence with our carriers. Our carriers only use this information for the purpose of carrying out the agreement. In the event that one of our carriers engages subcontractors, they will make your data available to these parties as well.
Invoicing and Accounting External Sales Channels
Bol.com
We sell (a part of) our products through the Bol.com platform. If you place an order through this platform, Bol.com will share your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data from loss and unauthorized use.
The Purpose of Data Processing
General purpose of processing
We use your data exclusively for the purpose of our services. This means that the purpose of the processing always has a direct connection with the task you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time, we will explicitly ask for your permission. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website is processed with the purpose of further improving our services. This data (such as your IP address, web browser and operating system) is not personal data.
Assistance with fiscal and criminal investigations
In some cases eu.TeqClub.com may be required by law to share your data in connection with fiscal or criminal investigations by the authorities. In such a case we are obliged to share your data, but we will oppose this within the possibilities the law offers us.
Retention Periods
We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret it as a request to be forgotten. Based on applicable administrative obligations, we must retain invoices with your (personal) data for as long as the applicable period applies. However, employees no longer have access to your customer profile and documents that we have prepared in response to your order.
Your Rights
Under applicable Dutch and European legislation, as a data subject, you have certain rights in relation to the personal data processed by or on behalf of us. We explain below what these rights are and how you can enforce them. In principle, to prevent abuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data in another email address or, for example, by post, we will ask you to validate. We keep a register of processed requests, in the case of a forget request we manage anonymized data. You will receive all copies and copies of the data in the machine-readable data format that we use within our systems. You always have the right to file a complaint with the Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of access
You always have the right to modify the data we (let) process and which relate to your person or are traceable to it. You can make a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data has been modified.
Right to rectification
You always have the right to modify the data we (let) process and which relate to your person or are traceable to it. You can make a request to that effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data has been modified.
Right to restriction of processing
You always have the right to restrict the data that we (let) process that relate to your person or are traceable thereto. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data that we (let) process and that relate to your person or are traceable thereto, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or processed by other processors or third parties on our behalf at the e-mail address known to us. In such a case, we are probably unable to continue providing the service, as the secure linking of data files can no longer be guaranteed.
Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of eu.TeqClub.com in certain cases. If you object, we will immediately suspend the data processing pending the resolution of your objection. If your objection is justified, we will provide you with copies or copies of the data we (will) process, and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact.
Cookies
Google Analytics
Our website uses cookies from the American company Google, as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required by applicable law to provide insight into this data. We have not allowed Google to use the analytics information obtained for other Google services. The purpose of this service is to provide information about popular products, popular pages, and visitor numbers.
Third-party Cookies
In the event that third-party software solutions use cookies, this is stated in this privacy policy.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most up-to-date version. If the new privacy policy has implications for the way we process any data already collected about you, we will notify you of this by email.
Contact Information
eu.TeqClub.com
Noordhollandstraat 71
1081AS Amsterdam
the Netherlands
